Return Policy

Everything you need to know about returning an item.

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible, your item must be unworn or unused, in its original condition and packaging, with tags attached, and accompanied by your receipt or proof of purchase.

To start a return, contact us at khusanboymakhsudov98@gmail.com. Returns should be sent to:

If a return is accepted, we'll send a return shipping label along with instructions on how and where to send your package. Items shipped back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.

Exceptions

The following items cannot be returned:

• Perishable goods (food, flowers, plants)
• Custom or personalized products
• Personal care items (beauty products)
• Hazardous materials, flammable liquids, or gases
• Sale items and gift cards

If you have questions about a specific item, please get in touch.

Exchanges

The fastest way to get what you want is to return your original item, and once that return is accepted, place a separate order for the new one.

EU 14-day cooling-off period

If your order ships within the European Union, you have the right to cancel or return it within 14 days, for any reason and without justification. As above, the item must be unworn or unused, in its original condition and packaging, with tags attached, and accompanied by your receipt or proof of purchase.

Refunds

Once we've received and inspected your return, we'll let you know whether the refund has been approved. If approved, you'll be refunded automatically to your original payment method within 10 business days — please allow extra time for your bank or card provider to post it.

If it's been more than 15 business days since your return was approved, contact us at khusanboymakhsudov98@gmail.com.